Shipping policy
Shipping Policy for Soma Save World
Effective Date: February 24, 2024
Thank you for choosing Soma Save World. Our Shipping Policy outlines the details and guidelines for shipping of products purchased through our website www.somasaveworld.com. By placing an order with us, you agree to comply with the terms outlined in this policy.
1. Processing Time:
Orders are typically processed within 1-2 business days after the order is placed. Please note that processing times may be longer during peak seasons or promotional periods.
2. Shipping Rates:
Shipping rates are calculated based on the weight of the products and the destination. You can view the shipping costs during the checkout process before completing your purchase.
3. Shipping Methods:
We offer various shipping methods to accommodate your needs. The available options and estimated delivery times will be displayed during the checkout process. Please note that delivery times are estimates and may vary based on the shipping carrier and destination.
4. Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment through the carrier's website.
5. International Shipping:
We offer international shipping to select countries. International shipping rates and delivery times vary based on the destination. Please note that customers are responsible for any customs duties, taxes, or fees imposed by the destination country.
6. Address Accuracy:
It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address during the checkout process. Soma Save World is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
7. Delays and Exceptions:
While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, customs delays, or carrier issues may cause delays. Soma Save World is not liable for such delays or any resulting inconvenience.
8. Lost or Stolen Packages:
Soma Save World is not responsible for lost or stolen packages after they have been marked as delivered by the carrier. If you believe your package is lost or stolen, please contact the carrier directly to initiate an investigation.
9. Contact Information:
If you have any questions or concerns regarding our Shipping Policy, please contact us at orders@somasaveworld.com.
Thank you for choosing Soma Save World.